My security preferences allow installation of the only apps from Mac App Store and identified developers. In order to continue to setup Facebook video calling, you need to change your system preferences to accept apps from unidentified developers, although this is risky, especially when you don’t know the developer, but Facebook is a well known company. How To Setup Facebook Video Calling (Video Demo) http://www.facebook.com/videocalling. Download video calling to facebook for free. Communication downloads - Facebook Video Calling by Skype Limited and many more programs are available for instant and free download. Video calling on Facebook works on your Windows or Mac computer with the latest version of the following browsers: Mozilla Firefox, Internet Explorer (only 32-bit), Google Chrome, Opera.
Question: Why can't I video call on Facebook Messenger?
I have been looking for different ways to chat with my friends and family. However, I want to be able to use one platform to do this instead of having to download or pay for multiple Apps. I have tried the video call option on Facebook Messenger but can't seem to get it to work. Why can't I video call on Facebook Messenger? I know it's an option so why can't I use it? It would be the ideal place for me to talk to all of my friends and family.
In these years, many people like to make video calls on Facebook Messenger to chat with their friends and families. However, just as the user above said, this feature would fail to work sometimes. Then why Facebook Messenger video calling not working? How can you solve this problem? Juse read on! This article can give you an answer! It will show you the reasons and solutions of this issue detailedly.
Reasons for Facebook Messenger Video Calling Not Working
Why Facebook Messenger video calling not working? The reasons for this issue could be various:
- Poor network connection: You should link your phone to a stable network or you won't be able to send or receive messages or make video calls on Facebook Messenger.
- Do not allow Facebook Messenger to access camera or microphone: To video call on Facebook Messenger, you need to allow Facebook Messenger to access camera and microphone in advance so others can see and hear you.
- The Facebook Messenger version is outdated: Some bugs of the outdated Facebook Messenger version might cause the Facebook Messenger video calling not working issue also so you'd better upgrade the application regularly.
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5 Ways to Fix Facebook Messenger Video Calling Cannot Work Issue
According to the reasons above, we can figure out several methods to fix the issue. The followings are the details about these means and you can go with the steps to try to get rid of the trouble.
Before fixing the issue, you are strongly recommended to transfer some important files like messages from Android or iPhone to computer for backup since unforeseen accidents may occur during the fixing process and your data may be damaged or lost.
Method 1. Manage the network connection on your phone
When you fail to video call on Facebook Messenger, the first thing you need to check is the network connection. You can simply check the status of the network on your phone or manage the network settings to refresh the connection.
1. You can switch between mobile data and Wi-fi whether the network has some problems.
2. Maybe the Wi-fi you are using is weak or invalid so you can connect to another available Wi-fi to have a try.
3. You can also attempt to reset the network settings on your phone and then reconnect them:
- On an iPhone, you can enter the Settings App first and then continue to click the options General> Reset> Reset Network Settings.
- On an Android phone, you should tap on Settings App also but then need to go to Apps/Application Management> Settings> Backup and Reset. And then tap on Reset Network Settings and Rest Settings to confirm your option.
After resetting your network, all the Wi-fi that you have connected to before will be removed so you need to reconnect them or connect the device to some new wireless network. Once you establish the connection successfully, you can go to Facebook Messenger and try to make a video call to check whether the problem is fixed now.
Method 2. Allow Facebook Messenger to access camera
Before making a video call on Facebook Messenger, you need to allow Messenger to access the camera that the camera driver can work normally when you require a video call. To complete that, you follow the steps below:
- For iPhone users, you should tap on the Settings App first. Then in this section, you should select Privacy option and find the Camera in it. Next, you can tap on the Camera option and find Facebook Messenger from the list. Finally you just need to toggle on the button to enable the feature then Facebook Messenger can use the camera freely.
- For Android phone users, you can go to Settings> Apps/Application Management first. After that, you can see a list of applications that are installed on your phone are displayed on the screen. Now you need to find Facebook Messenger among the listed Apps and tap on Permisson and switch on Camera button.
Method 3. Allow Messenger to access microphone
Except for camera, you also need to allow Facebook Messenger to access microphone or others won't be able to hear you. Here, the method to enable microphone on Facebook Messenger is similar to the Method 2:
- If you are an iPhone user, you need to click the options Settings> Privacy> Microphone and toggle on the Facebook Messenger under this section.
- If you are an Android phone user, you should go to Settings> Apps or Application Management> Facebook Messenger and tap on the Permission option. Then you also need to turn on the Microphone.
Method 4. Re-login to your Facebook Messenger
Maybe there is something wrong with your Facebook Messenger account so you can try to log out the account and then re-login to it to see whether it can fix the problem.
- To re-login to Facebook Messenger on iPhone, you download and install the Facebook App on your phone first. After the installation, you need to go to Facebook and tap on the hamburger icon at the right bottom of the screen to open the menu. Next, you can scroll down the page and select Settings> Account Settings> Security or Security and Login. Then you can see a list where you're logged. From the list, you should find out Facebook Messenger and tap the cross near it to log out the Facebook Messenger. Then you can login to your Facebook Messenger again.
- To re-login to Messenger on Android phone, you also cannot log out from the application directly but you can navigate to Settings> Apps/Application Management> Facebook Messenger> Clear Data to log out the App. Then you can click the Facebook Messenger icon on your screen to re-login your account.
Method 5. Update or Reinstall Facebook Messenger
The final way you can try to solve the problem is to update or reinstall the application on your phone. Here no matter you select to update or reinstall Facebook Messenger, you need to ensure that the newly installed software is the most recent version or the bugs caused by the old version won't be able to be fixed.
Here if you just want to upgrade the App, you can simply go to Google Play Store or App Store to update it. But if you want to reinstall the application, you should remove the App from your device first and then install a new one.
- On the iPhone, you need to find out the Facebook Messenger on your Home screen first and then hold down its icon till you see a 'X' icon appears. Next, you can simply tap on the 'X' icon to delete the software. Finally, you need to go to App Store to download and install the newest Facebook Messenger on your phone.
- On the Android device, you can go to Settings> Apps/Application Management> Facebook Messenger> Uninstall to remove it from your Android phone. After that, you can download the latest Facebook Messenger from Google Play Store and then go with the instructions to install it.
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Viber is the standard when it comes to free VoIP calls. But if you’ve ever used it, you know the experience is far from satisfactory. Skype has the same story; Apple FaceTime Audio works well, but not everyone has an iPhone. Clearly, there’s room at the top of VoIP game and Facebook, just like everythingelse in recent history, wants to claim it.
Nowadays, almost everyone you know uses Facebook. They might not have Facebook messenger installed, but they definitely have the Facebook app pre-installed or installed. Voice calling functionality has existed in the Facebook Messenger app for a couple of months now, but it was limited to the US and the UK. Now, all the countries have access to it.
In order to make voice calls, you need Facebook Messenger or Facebook app (4.0+). I’ll tell you more about how it exactly works in the sections below.
In the process of testing out this functionality of the Facebook app, I called a friend of mine in the UK with whom I had not spoken to for the past three years. He didn’t have the Messenger app installed, but we were able to talk for several minutes without any problem.
How was the call quality, you would ask? Surprisingly good. I was able to make out that in these last three years, he had done away with his Indian accent and now, with his distinctive British accent, he sounded very much like an Indian Myke Hurley.
How To Call Using Facebook Messenger
Step 1: Open the Facebook Messenger app.
Step 2: Tap on the contact you want to call.
Step 3: Locate the Call button on the top right corner. Make sure that it is blue. If it’s black, it means either the contact is not online or is running an old version of Facebook or Facebook Messenger, one which does not support voice calling.
Facebook Video Call Mac Camera Not Working
Step 4: If you don’t have Facebook Messenger installed, you can still make and receive voice calls using the Facebook app. From the messaging menu, choose your contact. Tap the i button on the top right corner and from the options select Free Call.
Step 5: If the button is blue, tap it to make a VoIP call and start talking.
How To Receive a Facebook Call
Step 1: You need to be alive, running a recent version of Facebook app or Facebook Messenger (4.0+) and connected to stable WiFi or data connection.
Note 1: While the calling service is free, it uses your data connection to make calls. So, if you are using a WiFi connection, your call is practically free. However, if you are using a 3G data connection, the data charges will apply. In my testing, the audio sent and received from Facebook messenger does not take up much bandwidth. The data counter read 10 kbps most of the time. Still, those seconds for multiple hours add up.Note 2: Also, Facebook is partnering with some carriers across the world to waive those data charges. Do check if you are subscribed to one of those carriers.Step 2: Wait until a friend or an acquaintance calls you. Bribe them if necessary.
Step 3: In iOS, notice the notification on your lockscreen. As Facebook is just an app, it sends you a notification when you get a call. Slide it on to open the app and receive the call.
In Android, you directly get an incoming call screen, much like the default phone app.
Your Call
Going by the new normal, you use Facebook Messenger to chat with lots of your friends. Tell them about this free calling service and spread the happiness. Share the post with your friends and family from the left side on Facebook, Twitter, or if you are a tech writer, Google+.
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The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextFacebook Messenger VS Messenger Lite: Which Is The One For You?Also See#Android apps
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#facebookDid You Know
Facebook never defined the term Poke.